Refund policy

We sell our vintage items that have been sourced by us and have all had a previous life. They will often show signs of their previous life, including wear and tear and general ageing. Whilst many are restored and given a new lease of life, they will still be vintage in age. All items are ‘sold as seen’. We put time and effort into showing true and accurate pictures with a detailed description for you to make the right purchase for you.

We are confident you will be happy with your purchase from Paul & Lucy Vintage, however if you would like to return the item please notify us within 24 hours. The order then needs to be returned to us within 14 days and in the same condition they were received. You must also pay for the delivery costs back to us. If the item(s) are returned in the same condition when dispatched, we will then send a refund using the original payment method.

We strongly recommend you check the measurements of the item very carefully before making a purchase. In the event of goods being delivered damaged or not as ordered, please inform us within 24 hours so we can resolve the issue and/or offer a refund.